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We booked the £1,070-a-week retreat because of the facilities, but when we got there they were a round-trip away
Last month’s tale of a winter break spoiled because easyJet Holidays had neglected to state that the hotel’s heated pool and spa incurred hefty charges was discordant music to another reader’s ears. He writes:
We returned last month from an easyJet Holidays break at a “wellness retreat” with prominently advertised spa facilities, which turned out not to have any spa facilities whatsoever. We had booked a £1,070 week at the Vasia Sea Retreat in Sissi, Crete, because I wanted access to a gym at least twice a day as rehabilitation from a serious knee injury, and my wife was keen for pool and pilates classes.